Privacy Policy

Last updated: September 2, 2026

At DentHaus, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information when you visit or make a purchase through denthaus.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Our website is operated under the brand name DentHaus.

Website: https://denthaus.in/

DentHaus provides dental products, dental equipment, instruments, consumables, supplies, and related products for wholesale and retail customers.

2. Information We Collect

We may collect personal and business information when you use our website, create an account, place an order, contact us, or otherwise interact with DentHaus.

Depending on how you use the website, we may collect:

Personal Information

Full name
Email address
Phone/mobile number
Billing address
Shipping/delivery address
City, state, and PIN code
Company, clinic, hospital, laboratory, or organization name
GST details, where provided
Account login information
Order and purchase history

Payment Information

Payments may be processed through third-party payment providers.

DentHaus generally does not directly store complete debit card, credit card, banking, or UPI credentials on its website. Payment information may be collected and processed by the applicable payment gateway according to its own privacy and security policies.

Technical Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type and version
Device type
Operating system
Website pages visited
Referring website
Date and time of visits
Website usage and interaction information

This information may be used for website security, troubleshooting, analytics, and improving our services.

3. Information Provided Through Forms

If you contact us through a contact form, enquiry form, wholesale enquiry, product enquiry, or other communication channel, we may collect the information you provide, such as:

Name
Email address
Phone number
Company or organization name
Message or enquiry details
Product requirements
Any other information voluntarily submitted by you

We use this information to respond to your enquiry and provide the requested service or information.

4. How We Use Your Information

We may use your personal information to:

Create and manage your customer account
Process and fulfill orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Provide invoices and transaction records
Respond to customer service enquiries
Process returns, refunds, replacements, and warranty requests
Handle wholesale and bulk-order enquiries
Provide product information and support
Improve our website, products, and services
Detect and prevent fraud, abuse, and unauthorized activity
Maintain website and account security
Comply with applicable legal, tax, accounting, and regulatory requirements
Send promotional or marketing communications where permitted and where you have provided appropriate consent

5. Order and Account Information

When you create an account or place an order with DentHaus, we retain information necessary to process and manage your account and transactions.

This may include your name, contact details, addresses, order history, invoices, and other information associated with your purchases.

You are responsible for keeping your account login credentials confidential.

6. Cookies

DentHaus uses cookies and similar technologies to provide, maintain, and improve the website.

Cookies may be used to:

Keep products in your shopping cart
Maintain your login session
Remember your preferences
Improve website functionality
Understand how visitors use the website
Improve website performance
Support security and fraud prevention
Measure the effectiveness of marketing activities, where applicable

Some cookies are essential for the website to function properly, while others may be used for analytics or other purposes.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

7. Comments and Reviews

If you leave a comment, product review, or other publicly visible content on our website, the information you submit may be visible to other website visitors.

We may collect the information displayed in the relevant submission form, along with technical information such as your IP address and browser information where necessary for security and spam prevention.

Please avoid including sensitive or unnecessary personal information in publicly visible comments or reviews.

8. Media Uploads

If the website allows users to upload images or other media, please avoid uploading files containing embedded location information, such as EXIF GPS data, unless such information is necessary.

Uploaded content may be accessible to other users depending on where it is published on the website.

9. Embedded Content and Third-Party Services

Our website may contain content or functionality provided by third parties, including:

Payment gateways
Shipping and logistics providers
Analytics services
Video or image hosting services
Maps and location services
Social media services
Security and spam-prevention services
Marketing and communication services

Third-party services may collect information according to their own privacy policies.

When you interact with third-party content or services, their respective terms and privacy policies may apply.

10. Who We Share Your Information With

We may share relevant information with trusted third parties when necessary to operate our business and provide services to you.

These may include:

Payment gateway providers
Banks and financial institutions
Shipping and courier companies
Logistics and delivery partners
Website hosting and infrastructure providers
IT and technical service providers
Website security and fraud-prevention providers
Analytics and marketing service providers
Customer-support or communication platforms
Professional advisers, auditors, or legal representatives where necessary

We only share information where reasonably necessary for the relevant business, operational, legal, or service purpose.

We do not sell your personal information to third parties.

11. Payment Information

Online payments may be processed through third-party payment gateways.

When you make a payment, your payment information may be transmitted directly to the applicable payment service provider.

DentHaus does not intend to store complete card numbers, CVV numbers, UPI PINs, passwords, or banking credentials on its own servers.

Payment providers may process information according to their own terms, security standards, and privacy policies.

12. Shipping and Delivery Information

To deliver your order, we may provide relevant information such as your name, phone number, delivery address, order details, and other necessary information to our shipping or logistics partners.

This information is used solely for purposes such as order fulfillment, delivery, tracking, and customer support.

13. Wholesale and Business Customers

For wholesale, institutional, clinic, hospital, laboratory, or business customers, we may collect additional information such as:

Business or organization name
GST information
Billing information
Business address
Contact person details
Purchase requirements
Order and transaction information

This information may be used for quotations, invoicing, order processing, account management, and business communications.

14. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

15. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for longer where required for:

Order and transaction records
Accounting and taxation
Legal compliance
Dispute resolution
Fraud prevention
Security purposes
Warranty and customer service requirements

Customer account information may be retained while your account remains active or as necessary to provide services.

16. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information, where legally permitted
Request information about how your data is processed
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise a privacy-related complaint or concern

Some information may need to be retained where required by law or for legitimate business, accounting, security, or legal purposes.

To exercise applicable privacy rights, please contact us using the contact information provided below.

17. Marketing Communications

If you have provided appropriate consent, DentHaus may contact you about:

New products
Offers and promotions
Discounts
Dental product updates
Wholesale opportunities
Company announcements
Other relevant products or services

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment notifications, shipping updates, and important account messages, may still be sent when necessary to provide our services.

18. Children’s Privacy

Our website is intended for general customers and businesses and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

19. External Websites

Our website may contain links to third-party websites.

DentHaus is not responsible for the privacy practices, content, security, or policies of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, technology, or applicable legal requirements.

The updated policy will be published on this page with a revised “Last updated” date.

We encourage you to review this page periodically.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way DentHaus handles your information, please contact us through the contact details provided on our website.

DentHaus

Website: https://denthaus.in/

Email: info@denthaus.in

Phone: TBD

Business Address: TBD